{"id":9,"date":"2025-08-15T20:27:07","date_gmt":"2025-08-15T20:27:07","guid":{"rendered":"https:\/\/sidewrenchapp.com\/?page_id=9"},"modified":"2025-08-15T20:28:24","modified_gmt":"2025-08-15T20:28:24","slug":"support","status":"publish","type":"page","link":"https:\/\/sidewrenchapp.com\/?page_id=9","title":{"rendered":"Support"},"content":{"rendered":"<p><span style=\"font-size: 42.3447px; letter-spacing: -0.1px;\">Side Wrench Support<\/span><\/p>\n<div class=\"wrap\">\n<header>\n<p class=\"muted\">Help for solo\/mobile mechanics using Side Wrench.<\/p>\n<\/header>\n<section class=\"card\">\n<h2>Contact<\/h2>\n<p>Email: <a href=\"mailto:sidewrenchapp@gmail.com\">sidewrenchapp@gmail.com<\/a><\/p>\n<p>Please include your iPhone model, iOS version, and a brief description of the issue.<\/p>\n<\/section>\n<section class=\"card\">\n<h2>Subscriptions &amp; Purchases<\/h2>\n<ul>\n<li>Manage or cancel: <a href=\"https:\/\/apps.apple.com\/account\/subscriptions\" target=\"_blank\" rel=\"noopener\">Apple Subscriptions<\/a><\/li>\n<li>Restore purchases: open the app \u2192 Subscription screen \u2192 tap <em>Restore Purchases<\/em>.<\/li>\n<li>Free trial: the monthly plan offers a 7\u2011day free trial via Apple. Reviewers aren\u2019t charged.<\/li>\n<\/ul>\n<\/section>\n<section class=\"card\">\n<h2>Getting Started<\/h2>\n<ol>\n<li>Add Vehicle \u2192 scan or enter VIN to autofill year\/make\/model\/trim.<\/li>\n<li>Add Repair \u2192 add labor hours\/rate and parts (cost, qty, markup).<\/li>\n<li>Attach photos, update status (Estimate \u2192 In Progress \u2192 Awaiting Parts \u2192 Invoice Sent \u2192 Paid).<\/li>\n<li>Use search and sorting to find jobs; archive finished ones.<\/li>\n<\/ol>\n<\/section>\n<section>\n<h2>FAQ<\/h2>\n<details open=\"\">\n<summary>Where is my data stored?<\/summary>\n<p>Your data is stored on your device and in your private iCloud container. We don\u2019t run our own servers or use third\u2011party analytics.<\/p>\n<\/details>\n<details>\n<summary>How does VIN scanning work?<\/summary>\n<p>Side Wrench uses the camera to scan barcodes. If you deny camera permission, scanning is disabled but you can still enter VINs manually.<\/p>\n<\/details>\n<details>\n<summary>Does VIN decoding send my data anywhere?<\/summary>\n<p>Only the VIN is sent over HTTPS to the official NHTSA vPIC API to return make\/model\/year\/trim. No personal identifiers are transmitted.<\/p>\n<\/details>\n<details>\n<summary>Can I use the app offline?<\/summary>\n<p>Yes. Your data is available offline. iCloud sync resumes when you\u2019re back online.<\/p>\n<\/details>\n<details>\n<summary>Which iOS versions are supported?<\/summary>\n<p>iOS 17 or later.<\/p>\n<\/details>\n<\/section>\n<section class=\"card\">\n<h2>Policies<\/h2>\n<ul>\n<li><a href=\"https:\/\/sidewrenchapp.com\/?page_id=3\">Privacy Policy<\/a><\/li>\n<li><a href=\"https:\/\/sidewrenchapp.com\/terms\">Terms of Use<\/a><\/li>\n<\/ul>\n<\/section>\n<footer>\u00a9 <span id=\"year\"><\/span> BWB Designs. Side Wrench\u00ae<\/footer>\n<\/div>\n<p><script><br \/>\n    document.getElementById('year').textContent = new Date().getFullYear();<br \/>\n  <\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Side Wrench Support Help for solo\/mobile mechanics using Side Wrench. Contact Email: sidewrenchapp@gmail.com Please include your iPhone model, iOS version, and a brief description of the issue. Subscriptions &amp; Purchases Manage or cancel: Apple Subscriptions Restore purchases: open the app \u2192 Subscription screen \u2192 tap Restore Purchases. Free trial: the monthly plan offers a 7\u2011day [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sidewrenchapp.com\/index.php?rest_route=\/wp\/v2\/pages\/9","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sidewrenchapp.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sidewrenchapp.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sidewrenchapp.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sidewrenchapp.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9"}],"version-history":[{"count":2,"href":"https:\/\/sidewrenchapp.com\/index.php?rest_route=\/wp\/v2\/pages\/9\/revisions"}],"predecessor-version":[{"id":11,"href":"https:\/\/sidewrenchapp.com\/index.php?rest_route=\/wp\/v2\/pages\/9\/revisions\/11"}],"wp:attachment":[{"href":"https:\/\/sidewrenchapp.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}